Frequently Asked Questions

SAHII.in accepts Cash on Delivery (COD), UPI (PhonePe, Google Pay, Paytm, BHIM), Net Banking, Debit/Credit Cards (Visa, Mastercard, RuPay), and popular mobile wallets. COD is our most recommended option - you pay only after physically receiving and inspecting your genuine mobile spare parts.

Yes. SAHII.in offers Cash on Delivery on every order to every pin code in India - from metro cities like Delhi, Mumbai, and Bangalore to the smallest towns and villages. There are no extra charges for choosing COD, making it the safest and most convenient payment option for repair professionals and individual buyers alike.

Simply browse by brand or part category on sahii.in, add your required components to the cart, enter your delivery address, and select your payment method. For large bulk orders, you can also reach us directly on WhatsApp at +91 92171 37095 (9 AM - 9 PM, 7 days a week) for personalized wholesale assistance.

Yes, orders can be cancelled before they are dispatched from our warehouse. Once an order has been shipped, cancellation is not possible - but you can initiate a return after delivery. To cancel, contact us immediately at support@sahii.in or WhatsApp +91 92171 37095.

After dispatch, you'll receive a tracking link via whatsapp/email. You can also log in to your SAHII account, go to My Orders, and click Track Order for live updates. For instant tracking assistance, message us on WhatsApp with your Order ID.

Yes - SAHII.in provides 100% free delivery on all orders, anywhere in India, with no minimum order value and no hidden charges. Whether you're ordering a single SIM tray or bulk display units, shipping is always free.

Standard delivery across India typically takes 3-7 business days depending on your location. Metro cities and major towns are usually served faster (2-4 days). Remote pin codes may take slightly longer. Once dispatched, you'll receive a tracking number to monitor your shipment in real time.

Absolutely. SAHII.in ships genuine mobile spare parts to every corner of India - including small towns, semi-urban areas, and rural regions. Our mission is to make authentic parts accessible to repair professionals everywhere, not just in big cities.

SAHII.in stocks genuine spare parts for 10 of India's most popular mobile brands: Samsung, Xiaomi, Apple, Oppo, Vivo, Realme, OnePlus, Poco, Tecno, and Motorola - covering flagship, mid-range, and budget devices.

Our inventory covers virtually every component your repair shop needs, including:

• Displays & touch screen assemblies
• Batteries
• Front & rear camera modules
• Volume buttons & power button flex cables
• Vibration motors
• SIM card trays
• Proximity sensors
• Earpiece speaker flex cables
• Wireless charging & NFC flex cables
• Camera lens glass
• Front glass panels
• Back panels & adhesive stickers
• Repair tools & accessories

If a part exists, we most likely stock it.

Yes. Every product listed on SAHII.in is quality-checked before dispatch. We supply genuine-grade replacement parts at wholesale prices - the same components trusted by professional repair technicians across India. We do not stock low-grade counterfeit copies, which are a major problem in the unorganized spare parts market.

Absolutely. While SAHII.in is built for repair professionals, any individual can purchase genuine spare parts directly from us - especially if your local repair market is unavailable, overcharging you, or you suspect you're being sold fake parts. You get the same wholesale pricing, free delivery, and COD benefit.

Yes. Use the search bar on sahii.in to search by your phone model and part name. If you can't find what you're looking for, contact our team at support@sahii.in or WhatsApp +91 92171 37095 and we'll help you locate the right component.

SAHII.in offers a hassle-free return policy for parts that arrive damaged, defective, or incorrect. Returns must be initiated within the eligible return window after delivery. Parts must be unused and in original condition. Please refer to our full Return & Refund Policy on the website for complete details.

Contact us immediately at support@sahii.in or WhatsApp +91 92171 37095 with your Order ID and photos/video of the issue. Our team will resolve it promptly - either through a replacement or refund as per our return policy. We take product quality very seriously.

Once your return is received and verified, refunds are processed within 5-7 business days. Refunds are credited back to your original payment method. COD orders are refunded via bank transfer or UPI - our team will confirm the details with you.

Yes. SAHII.in currently offers a flat 10% instant discount on all products sitewide - no exclusions, no minimum cart value. Additionally, exclusive coupon codes are available that can bring your total savings up to 20% off. Combined with our already-low wholesale pricing, this makes SAHII one of the most affordable sources for genuine mobile parts in India.

During checkout, you'll see a "Apply Coupon" field. Enter your coupon code there and the discount will be applied automatically to your order total. For the latest coupon codes and promotional offers, check our website regularly or follow us on Instagram (@sahii.ind) and Facebook.

No. There is no minimum order requirement for either free delivery or the 10% sitewide discount. Every order - big or small - qualifies automatically.

Yes. SAHII.in is built as a wholesale platform, so all pricing is already significantly lower than retail market rates. For very large volume orders, contact us directly on WhatsApp at +91 92171 37095 to discuss further pricing arrangements.

This is one of the most common ways consumers get cheated. Here's what you can do:

• Ask the technician to show you the part in its original packaging before installation
• Cross-check the part's price on SAHII.in - if the shop's "parts cost" is several times higher than market wholesale price, be suspicious
• Genuine parts typically have consistent build quality, proper connectors, and no loose fit
• Ask for a warranty on parts and labour in writing
• If in doubt, you can purchase the part yourself from SAHII.in and bring it to any trustworthy technician

Some of the most widespread scams include:

• Part swapping - replacing your working original part with a defective second-hand one while charging you for "new" parts
• Fake originals - installing low-cost counterfeit parts while billing you for genuine components
• Unnecessary repairs - claiming your phone needs parts that are actually working fine
• Inflated part pricing - charging Rs 2,000-3,000 for a part that costs Rs 300-500 at wholesale
• No warranty given - refusing to offer any guarantee so they can't be held accountable

SAHII.in's transparent pricing acts as a benchmark to help you identify when you're being overcharged.

Yes, absolutely. If your local repair market doesn't stock the part, is overpricing it, or you simply don't trust them, you can purchase the genuine part directly from SAHII.in and take it to any reputable technician for installation. This way you're certain the correct part is being used at a fair cost.

Our team is available 9 AM to 9 PM, 7 days a week through multiple channels:

• Email: support@sahii.in
• WhatsApp: +91 92171 37095
• Phone: +91 92171 37095

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You'll also get 10% off your first order when you sign up for our newsletter on sahii.in. Still have a question? Reach out to us at support@sahii.in or WhatsApp us at +91 92171 37095. We're here 9 AM – 9 PM, every day.