Welcome to Sahii.in! We provide high-quality mobile spare parts, accessories, and repair tools. This Return and Warranty Policy explains the terms, coverage, procedures, and limitations applicable to eligible products. Please review these terms carefully before making a purchase.
• Warranty details are mentioned on each product's
description page.
• If applicable, the warranty duration is also displayed
under the warranty section.
• The warranty period begins from the delivery date of the
first shipment or 5 days from shipment date, whichever is earlier.
• Warranty does not cover damage caused during shipping or
transit.
• Customers must verify package contents before accepting
delivery.
• Do not accept delivery if the package looks tampered,
opened, or damaged.
• Returned products must be securely packed similar to
original packaging.
• Sahii.in is not responsible for damage caused by improper
packaging or mishandling.
• If any warranty seal or tamper-proof sticker is broken or
removed, the warranty becomes void.
• Some items have multiple seals; all must remain intact.
• Verify compatibility with your device before ordering.
• Sahii.in is not responsible for issues due to incorrect
model selection.
• Some replacement combo display folders may not support
sensors like in-display fingerprint or proximity sensors.
• Battery capacity (mAh) may slightly differ from the
original battery.
• Flex cables, PCBs, and modules may not include
pre-installed components.
• Full body panels do not include side or middle keys unless
specified.
• Customers must bear shipping charges for warranty
returns.
• Inspection by our technical team may take up to 10
business days.
• Products sent for repair/replacement must be collected
within 14 days of arrival.
• Unclaimed products after 14 days will be disposed of
without notice.
• No storage charges apply, but no further action is
possible after disposal.
• Product images on the website are for reference only and
may differ from actual items.
• Protective films and warranty seals on LCDs or
touchscreens must be intact.
• No tampering or repositioning of seals or protective
films.
• The product must not show any physical damage.
• No modifications, soldering, or unauthorized repairs
should be attempted.
• Warranty does not cover damage caused by:
- Exposure to liquids or foreign materials
- Electrical surges or static discharge
- Improper voltage or power supply
- Mishandling, negligence, or careless use
• Contact our support team before sending any item for
inspection or replacement.
• WhatsApp / Call: +91 92171 37095
• Email: support@sahii.in
• Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM
• All claims are subject to verification and approval by our
technical team.
• Items failing inspection due to damage, tampering, or
misuse will be returned at customer expense or disposed of if
unclaimed.
• Sahii.in reserves the right to modify these terms at any
time without prior notice.
We value your trust and strive to provide transparent, fair, and customer-friendly warranty services. For any concerns or assistance, feel free to reach out to our support team.
Thank you for choosing Sahii.in!